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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Darrell-BearMinka LRX

Darrell-BearMinka LRX

May 29, 2025

5  out of  5
rating by Darrell-BearMinka LRX
"Ms. Lizbeth Sevilla is and has been a great (EXCELLENT) team member in supporting our insurance needs. So much so, that I converted my Hawaii GEICO polices to STATEFARM, obtained higher coverage, multi-discount to include the house, and obtained an Umbrella coverage all under the cost of a GEICO (4) car policy... a savings of over $1000/year. She is a Team Member that demonstrates a culture of Excellence and is always willing to support and make our interactions pleasant and very customer oriented. She recognizes our needs, is able to reassess and provide us a superior product!!!"
We responded:
"Darrell, this review is fantastic. I am glad we were able to help you save so much on your insurance! Lizbeth works so hard to help our customers every day. Nick Fransioli State Farm"
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Ruvi Arrieta

May 27, 2025

5  out of  5
rating by Ruvi Arrieta
"I’ve had such a great experience with Nick’s office. Everyone there is super helpful, professional, and friendly. They really take the time to explain things and make sure you understand your coverage. Any time I’ve had questions or needed help with something, they’ve responded quickly and taken care of it without any hassle. You don’t feel like just another number here, they’re super personable and really go the extra mile. Highly recommend!"
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Jason T

May 23, 2025

5  out of  5
rating by Jason T
"Super friendly staff! Nick is great and they had the best rates I’ve found!"
We responded:
"Jason, thank you for the kind words about our insurance agency. Glad we were able to help you with your rates! Nick Fransioli State Farm "
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Stephanie Sweet

May 22, 2025

5  out of  5
rating by Stephanie Sweet
"This agency is very professional and takes great care of their customers. Everyone I have talked to has been very nice and helpful. I HIGHLY recommend this agency to anyone looking!"
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Kyle Gapp

May 21, 2025

5  out of  5
rating by Kyle Gapp
"The customer service experience is excellent—friendly, knowledgeable, and patient while answering all my questions. They helped me find the best coverages and policies that fit both my needs and budget. Highly recommend Nick's State Farm office to anyone looking for great and reliable coverage along with great service!"
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Jasmine Sevilla

May 21, 2025

5  out of  5
rating by Jasmine Sevilla
"I've been a State Farm customer for several years now, and I’ve had a consistently positive experience. Their customer service is always prompt and helpful, and my local agent takes the time to explain policies and answer any questions I have. Their rates are competitive, especially when I bundled my home and auto. Highly recommend State Farm, if you're looking for reliable insurance and a team that genuinely cares."
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Ricardo Sevilla

May 15, 2025

5  out of  5
rating by Ricardo Sevilla
"Every time I run into a problem or questions anyone i call form this office is very helpful at answering it for me or getting me to the right person. Lizbeth is great at communicating back and forth and is very professional 😄"
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David Estrada

May 15, 2025

5  out of  5
rating by David Estrada
"So far the Customer service has been great. They helped me lower my rate for my policies and I still have great coverage. Glad to have found this insurance office!(:"
We responded:
"David, we are glad to have found you as a customer! Thank you for choosing us. We are excited to continue to work hard to keep your rates low and help with anything of your insurance plans. Nick Fransioli State Farm. "
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Ann Winkelmann

May 14, 2025

5  out of  5
rating by Ann Winkelmann
"I have my car and home insurance with State Farm and they take have always taken care of my with the best price!"
We responded:
"Ann thank you for the review. You have been a joy to work with over the years. Nick Fransioli State Farm. "
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Darlia Simmons

April 24, 2025

5  out of  5
rating by Darlia Simmons
"I have always had excellent service with this office! Terhesa Phillips has been super to work with, helping me to understand what coverage I need and to make it manageable financially for me. I highly recommend Terhesa and this office!"
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Lizbeth Sevilla

April 22, 2025

5  out of  5
rating by Lizbeth Sevilla
"This office is extraordinary! Service is so great, an office who truly goes above and beyond. Staff is always so friendly! Nick truly is one of the best agents in Springs. One time I called to pay my bill and they heard me cough and later that day I was gifted a “get well bag” with all kinds of goodies! I never plan on switching."
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Tourist Garden

February 11, 2025

5  out of  5
rating by Tourist Garden
"I have to give my two cents about this office. I have first hand seen how experienced, knowledgeable and caring this team is. Specifically my rep Ashley. You can tell that she cares about your coverage, your finances, and your state of life. She offers so many solutions that best meet your criteria, and she keeps you in mind when working along side you. Honestly so impressed with her and this office. Thank you for all that you do"
We responded:
"Thank you for trusting us with your car, home and life insurance. Ashley is incredible and we are so lucky to have her. Nick Fransioli State Farm Peyton Colorado. "
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Justin Diffee

February 11, 2025

5  out of  5
rating by Justin Diffee
"I have nothing but great things to say about this office. I can see the professionalism, dedication, and care for every client that each representative has I am genuinely impressed by the leadership and headstrong attitude of Ashley specifically, she takes amazing care of her clients and answers every single question, offers solutions, and gives alternatives to those in need. I highly recommend this office, and the leadership involved."
We responded:
"Justin, I am so glad you are enjoying our office! Ashley is so great. If you need assistance with any of your insurance needs let us know we are glad to help.thank you for choosing the Falcon Colorado State Farm office. "
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Kate

November 7, 2024

5  out of  5
rating by Kate
"Nick is extremely knowledgeable and helpful!"
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Lesley Valtierra

November 7, 2024

5  out of  5
rating by Lesley Valtierra
"Just recently moved insurance companies and came across Nick Fransioli State farm agency. It has been one of my best decisions, they have such incredible staff and great customer service. If you are on the search for an insurance company I recommend looking into Nick Fransioli State Farm agency where they put customers first!"
We responded:
"Lesley, thank you for giving our office a review. We appreciate you! We look forward to serving you at our Falcon Colorado State Farm Location. "
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Laura Loya

May 20, 2024

5  out of  5
rating by Laura Loya
"This office is very knowledgeable about insurance and takes great care of their customers. Always a friendly experience when I call in. They also helped me switch and get a better rate than what liberty mutual was giving me!"
We responded:
"Penny, thank you for the thoughtful words about our agency. I am glad that we were able to help you save. Please let us know if we can further assist with of your insurance needs. "
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Rachael

May 3, 2024

1  out of  5
rating by Rachael
"The office charged me a $10 late fee when their system didn’t run auto pay correctly. I’ve been with State Farm for about 12 years and was given this agent when my old agent passed away. Pretty disheartening that I have to pay $10 for their mistakes and they’re unwilling to refund or credit the account. Dont recommend this office at all and will be looking for a new agent."
We responded:
"Rachael, I am sorry to hear about your experience in my office. I will be reaching out to you to see what options we have to help you. I appreciate you letting me know so I can help. "
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Jac

March 21, 2024

5  out of  5
rating by Jac
"Staff is so kind and knowledgeable. They helped me save so much money, and have a lot of coverages and discounts a lot of insurance companies don’t have. They help me with making my payments over the phone and provide my documents to me immediately when I ask them for something. Very reliable office!"
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Alondra Sanchez

March 18, 2024

5  out of  5
rating by Alondra Sanchez
"I’ve had great experiences with this office. They’re very helpful and explain everything regarding my policies in a way I can understand. All my interactions with the team have been very positive and attentive to my needs. They accommodated all my policy requests and have been great to talk to when I have any questions."
We responded:
"Alondra, thank you for the amazing review! I am so happy we could help! "
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Terhesa Phillips

March 18, 2024

5  out of  5
rating by Terhesa Phillips
"I really like the agents here. Knowledgeable and nice!"
We responded:
"Terhesa, thank you for the kind review! "
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Ashley Romero

March 18, 2024

5  out of  5
rating by Ashley Romero
"This agency is super profession and takes great care of their customers."
We responded:
"Ashley, thank you for the great review! "
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Taryn Graf

March 18, 2024

5  out of  5
rating by Taryn Graf
"These guys went above and beyond to help me transfer my policies from a different state. Best agent Ive had. Highly recommend."
We responded:
"Taryn, thank you for the awesome review! We appreciate your feedback! "
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Efren Renales

March 16, 2024

1  out of  5
rating by Efren Renales
"Customer service and communication needs improvement. I’ve been searching for an auto insurance carrier for a bit which is hard and exhausting enough, but also having to leave our current carrier who I’ve had for over 15 years. Well, I put in for a quote online and State Farm was the most competitive quote with good reviews. So I send to the agent and get this team’s response for follow up. The rep who emailed me apparently provided her personal cell and not the company number. So I contact and I get an answer that was not what one would expect from a company rep. I proceed to tell her that I’m responding back to her email for insurance and I want to proceed with finalizing. She seemed a bit confused and later realized she inadvertently gave her cell number. I was then told that she would pull up the emails and contact me via the company line, only to be left hanging with no phone call, email, and no insurance. If this is the level of care and lack of courtesy and communication I should expect to receive while trying to switch insurance carriers, I don’t want to see how they would help handling claims or other needs.While I’m still pursuing State Farm, I will be reaching out to other agents."