State Farm® Insurance Agent Nick Fransioli

"Ms. Lizbeth Sevilla is and has been a great (EXCELLENT) team member in supporting our insurance needs. So much so, that I converted my Hawaii GEICO polices to STATEFARM, obtained higher coverage, multi-discount to include the house, and obtained an Umbrella coverage all under the cost of a GEICO (4) car policy... a savings of over $1000/year. She is a Team Member that demonstrates a culture of Excellence and is always willing to support and make our interactions pleasant and very customer oriented. She recognizes our needs, is able to reassess and provide us a superior product!!!"

"I’ve had such a great experience with Nick’s office. Everyone there is super helpful, professional, and friendly. They really take the time to explain things and make sure you understand your coverage. Any time I’ve had questions or needed help with something, they’ve responded quickly and taken care of it without any hassle. You don’t feel like just another number here, they’re super personable and really go the extra mile. Highly recommend!"

"Super friendly staff! Nick is great and they had the best rates I’ve found!"

"This agency is very professional and takes great care of their customers. Everyone I have talked to has been very nice and helpful. I HIGHLY recommend this agency to anyone looking!"

"The customer service experience is excellent—friendly, knowledgeable, and patient while answering all my questions. They helped me find the best coverages and policies that fit both my needs and budget. Highly recommend Nick's State Farm office to anyone looking for great and reliable coverage along with great service!"

"I've been a State Farm customer for several years now, and I’ve had a consistently positive experience. Their customer service is always prompt and helpful, and my local agent takes the time to explain policies and answer any questions I have. Their rates are competitive, especially when I bundled my home and auto. Highly recommend State Farm, if you're looking for reliable insurance and a team that genuinely cares."

"Every time I run into a problem or questions anyone i call form this office is very helpful at answering it for me or getting me to the right person. Lizbeth is great at communicating back and forth and is very professional 😄"

"So far the Customer service has been great. They helped me lower my rate for my policies and I still have great coverage. Glad to have found this insurance office!(:"

"I have my car and home insurance with State Farm and they take have always taken care of my with the best price!"

"I have always had excellent service with this office! Terhesa Phillips has been super to work with, helping me to understand what coverage I need and to make it manageable financially for me. I highly recommend Terhesa and this office!"

"This office is extraordinary! Service is so great, an office who truly goes above and beyond. Staff is always so friendly! Nick truly is one of the best agents in Springs. One time I called to pay my bill and they heard me cough and later that day I was gifted a “get well bag” with all kinds of goodies! I never plan on switching."

"I have to give my two cents about this office. I have first hand seen how experienced, knowledgeable and caring this team is. Specifically my rep Ashley. You can tell that she cares about your coverage, your finances, and your state of life. She offers so many solutions that best meet your criteria, and she keeps you in mind when working along side you. Honestly so impressed with her and this office. Thank you for all that you do"

"I have nothing but great things to say about this office. I can see the professionalism, dedication, and care for every client that each representative has I am genuinely impressed by the leadership and headstrong attitude of Ashley specifically, she takes amazing care of her clients and answers every single question, offers solutions, and gives alternatives to those in need. I highly recommend this office, and the leadership involved."

"Nick is extremely knowledgeable and helpful!"

"Just recently moved insurance companies and came across Nick Fransioli State farm agency. It has been one of my best decisions, they have such incredible staff and great customer service. If you are on the search for an insurance company I recommend looking into Nick Fransioli State Farm agency where they put customers first!"

"This office is very knowledgeable about insurance and takes great care of their customers. Always a friendly experience when I call in. They also helped me switch and get a better rate than what liberty mutual was giving me!"

"The office charged me a $10 late fee when their system didn’t run auto pay correctly. I’ve been with State Farm for about 12 years and was given this agent when my old agent passed away. Pretty disheartening that I have to pay $10 for their mistakes and they’re unwilling to refund or credit the account. Dont recommend this office at all and will be looking for a new agent."

"Staff is so kind and knowledgeable. They helped me save so much money, and have a lot of coverages and discounts a lot of insurance companies don’t have. They help me with making my payments over the phone and provide my documents to me immediately when I ask them for something. Very reliable office!"

"I’ve had great experiences with this office. They’re very helpful and explain everything regarding my policies in a way I can understand. All my interactions with the team have been very positive and attentive to my needs. They accommodated all my policy requests and have been great to talk to when I have any questions."

"I really like the agents here. Knowledgeable and nice!"

"This agency is super profession and takes great care of their customers."

"These guys went above and beyond to help me transfer my policies from a different state. Best agent Ive had. Highly recommend."

"Customer service and communication needs improvement. I’ve been searching for an auto insurance carrier for a bit which is hard and exhausting enough, but also having to leave our current carrier who I’ve had for over 15 years. Well, I put in for a quote online and State Farm was the most competitive quote with good reviews. So I send to the agent and get this team’s response for follow up. The rep who emailed me apparently provided her personal cell and not the company number. So I contact and I get an answer that was not what one would expect from a company rep. I proceed to tell her that I’m responding back to her email for insurance and I want to proceed with finalizing. She seemed a bit confused and later realized she inadvertently gave her cell number. I was then told that she would pull up the emails and contact me via the company line, only to be left hanging with no phone call, email, and no insurance. If this is the level of care and lack of courtesy and communication I should expect to receive while trying to switch insurance carriers, I don’t want to see how they would help handling claims or other needs.While I’m still pursuing State Farm, I will be reaching out to other agents."