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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Preston Hurlbert

August 16, 2025

5  out of  5
rating by Preston Hurlbert
"Had a couple questions about my account and needed to make a couple changes as well. Stopped in after work and Terhesa made sure all my questions were answered and all changes were made in a very timely manor. Very friendly and knowledgeable staff!"
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Robert Hurley

August 11, 2025

5  out of  5
rating by Robert Hurley
"I just spoke with Stephanie at Nick Fransioli Insurance Ag. Inc. Stephanie was very professional and she answered all my questions and put my mind at ease. I really appreciate the excellent customer service that Stephanie afforded me today."
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adriana acosta

August 6, 2025

5  out of  5
rating by adriana acosta
"Jasmine was incredibly helpful and made the process of getting new insurance coverage for my vehicle quick and easy. She was professional, patient, and answered all my questions with care. I really appreciated her support thank you!"
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Ed Johnson

August 5, 2025

5  out of  5
rating by Ed Johnson
"always treat me well"
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Elizabeth McIntosh

July 25, 2025

5  out of  5
rating by Elizabeth McIntosh
"Wonderful team! Truly enjoyed meeting them and look forward to getting my renter and auto insurance through State Farm!"
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Bossn Estes

July 3, 2025

5  out of  5
rating by Bossn Estes
"They were very nice, answered all my questions and I got great savings! Thanks State Farm!"
We responded:
"Estes thank you taking the time to give us a review! I am so glad that we were able to help with your car and life insurance needs. We are looking forward to helping you for years to come. "
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Kendra Charron

June 13, 2025

5  out of  5
rating by Kendra Charron
"Terhesa Phillips provided me with excellent customer service!! Would absolutely recommend working with her!"
We responded:
"Kendra, thank you for the wonderful review. We look forward to keeping up our 5 star service. Nick Fransioli State Farm"
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Kelley McGrath

June 13, 2025

5  out of  5
rating by Kelley McGrath
"Working with Stephanie Sweet at Nick Fransioli's State Farm Agency was a breath of fresh air. Navigating insurance can often feel unnerving, confusing, and downright stressful—but Stephanie changed all of that. She was patient, knowledgeable, and took the time to answer every question I had with clarity and care. I felt genuinely supported throughout the entire process. I highly recommend Nick and his incredible team for anyone seeking peace of mind and top-notch service for their insurance needs!"
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Hubert Alverson

June 11, 2025

5  out of  5
rating by Hubert Alverson
"I have been insured by State Farm for over 45 years and this is my first experience with Nick and his staff. I am pleased with the start of this relationship and hope to have a long lasting relationship with this agency and the kind folks who have helped me through this process. Aaron and Stephanie have been great and are very helpful. Thanks again, Chris"
We responded:
"Hubert, thank you for the review of my agency. We are looking forward to continuing your good experience with State Farm. Thank you for choosing my office. Nick Fransioli State Farm. "
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Darrell-BearMinka LRX

May 29, 2025

5  out of  5
rating by Darrell-BearMinka LRX
"Ms. Lizbeth Sevilla is and has been a great (EXCELLENT) team member in supporting our insurance needs. So much so, that I converted my Hawaii GEICO polices to STATEFARM, obtained higher coverage, multi-discount to include the house, and obtained an Umbrella coverage all under the cost of a GEICO (4) car policy... a savings of over $1000/year. She is a Team Member that demonstrates a culture of Excellence and is always willing to support and make our interactions pleasant and very customer oriented. She recognizes our needs, is able to reassess and provide us a superior product!!!"
We responded:
"Darrell, this review is fantastic. I am glad we were able to help you save so much on your insurance! Lizbeth works so hard to help our customers every day. Nick Fransioli State Farm"
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Ruvi Arrieta

May 27, 2025

5  out of  5
rating by Ruvi Arrieta
"I’ve had such a great experience with Nick’s office. Everyone there is super helpful, professional, and friendly. They really take the time to explain things and make sure you understand your coverage. Any time I’ve had questions or needed help with something, they’ve responded quickly and taken care of it without any hassle. You don’t feel like just another number here, they’re super personable and really go the extra mile. Highly recommend!"
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Jason T

May 23, 2025

5  out of  5
rating by Jason T
"Super friendly staff! Nick is great and they had the best rates I’ve found!"
We responded:
"Jason, thank you for the kind words about our insurance agency. Glad we were able to help you with your rates! Nick Fransioli State Farm "
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Stephanie Sweet

May 22, 2025

5  out of  5
rating by Stephanie Sweet
"This agency is very professional and takes great care of their customers. Everyone I have talked to has been very nice and helpful. I HIGHLY recommend this agency to anyone looking!"
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Kyle Gapp

May 21, 2025

5  out of  5
rating by Kyle Gapp
"The customer service experience is excellent—friendly, knowledgeable, and patient while answering all my questions. They helped me find the best coverages and policies that fit both my needs and budget. Highly recommend Nick's State Farm office to anyone looking for great and reliable coverage along with great service!"
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Jasmine Sevilla

May 21, 2025

5  out of  5
rating by Jasmine Sevilla
"I've been a State Farm customer for several years now, and I’ve had a consistently positive experience. Their customer service is always prompt and helpful, and my local agent takes the time to explain policies and answer any questions I have. Their rates are competitive, especially when I bundled my home and auto. Highly recommend State Farm, if you're looking for reliable insurance and a team that genuinely cares."
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Ricardo Sevilla

May 15, 2025

5  out of  5
rating by Ricardo Sevilla
"Every time I run into a problem or questions anyone i call form this office is very helpful at answering it for me or getting me to the right person. Lizbeth is great at communicating back and forth and is very professional 😄"
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David Estrada

May 15, 2025

5  out of  5
rating by David Estrada
"So far the Customer service has been great. They helped me lower my rate for my policies and I still have great coverage. Glad to have found this insurance office!(:"
We responded:
"David, we are glad to have found you as a customer! Thank you for choosing us. We are excited to continue to work hard to keep your rates low and help with anything of your insurance plans. Nick Fransioli State Farm. "
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Ann Winkelmann

May 14, 2025

5  out of  5
rating by Ann Winkelmann
"I have my car and home insurance with State Farm and they take have always taken care of my with the best price!"
We responded:
"Ann thank you for the review. You have been a joy to work with over the years. Nick Fransioli State Farm. "
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Darlia Simmons

April 24, 2025

5  out of  5
rating by Darlia Simmons
"I have always had excellent service with this office! Terhesa Phillips has been super to work with, helping me to understand what coverage I need and to make it manageable financially for me. I highly recommend Terhesa and this office!"
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Lizbeth Sevilla

April 22, 2025

5  out of  5
rating by Lizbeth Sevilla
"This office is extraordinary! Service is so great, an office who truly goes above and beyond. Staff is always so friendly! Nick truly is one of the best agents in Springs. One time I called to pay my bill and they heard me cough and later that day I was gifted a “get well bag” with all kinds of goodies! I never plan on switching."
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Tourist Garden

February 11, 2025

5  out of  5
rating by Tourist Garden
"I have to give my two cents about this office. I have first hand seen how experienced, knowledgeable and caring this team is. Specifically my rep Ashley. You can tell that she cares about your coverage, your finances, and your state of life. She offers so many solutions that best meet your criteria, and she keeps you in mind when working along side you. Honestly so impressed with her and this office. Thank you for all that you do"
We responded:
"Thank you for trusting us with your car, home and life insurance. Ashley is incredible and we are so lucky to have her. Nick Fransioli State Farm Peyton Colorado. "
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Justin Diffee

February 11, 2025

5  out of  5
rating by Justin Diffee
"I have nothing but great things to say about this office. I can see the professionalism, dedication, and care for every client that each representative has I am genuinely impressed by the leadership and headstrong attitude of Ashley specifically, she takes amazing care of her clients and answers every single question, offers solutions, and gives alternatives to those in need. I highly recommend this office, and the leadership involved."
We responded:
"Justin, I am so glad you are enjoying our office! Ashley is so great. If you need assistance with any of your insurance needs let us know we are glad to help.thank you for choosing the Falcon Colorado State Farm office. "
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Lesley Valtierra

November 7, 2024

5  out of  5
rating by Lesley Valtierra
"Just recently moved insurance companies and came across Nick Fransioli State farm agency. It has been one of my best decisions, they have such incredible staff and great customer service. If you are on the search for an insurance company I recommend looking into Nick Fransioli State Farm agency where they put customers first!"
We responded:
"Lesley, thank you for giving our office a review. We appreciate you! We look forward to serving you at our Falcon Colorado State Farm Location. "
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Laura Loya

May 20, 2024

5  out of  5
rating by Laura Loya
"This office is very knowledgeable about insurance and takes great care of their customers. Always a friendly experience when I call in. They also helped me switch and get a better rate than what liberty mutual was giving me!"
We responded:
"Penny, thank you for the thoughtful words about our agency. I am glad that we were able to help you save. Please let us know if we can further assist with of your insurance needs. "
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Rachael

May 3, 2024

1  out of  5
rating by Rachael
"The office charged me a $10 late fee when their system didn’t run auto pay correctly. I’ve been with State Farm for about 12 years and was given this agent when my old agent passed away. Pretty disheartening that I have to pay $10 for their mistakes and they’re unwilling to refund or credit the account. Dont recommend this office at all and will be looking for a new agent."
We responded:
"Rachael, I am sorry to hear about your experience in my office. I will be reaching out to you to see what options we have to help you. I appreciate you letting me know so I can help. "