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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kate

November 7, 2024

5  out of  5
rating by Kate
"Nick is extremely knowledgeable and helpful!"
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Lesley Valtierra

November 7, 2024

5  out of  5
rating by Lesley Valtierra
"Just recently moved insurance companies and came across Nick Fransioli State farm agency. It has been one of my best decisions, they have such incredible staff and great customer service. If you are on the search for an insurance company I recommend looking into Nick Fransioli State Farm agency where they put customers first!"
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Penny Gregor

May 20, 2024

5  out of  5
rating by Penny Gregor
"This office is very knowledgeable about insurance and takes great care of their customers. Always a friendly experience when I call in. They also helped me switch and get a better rate than what liberty mutual was giving me!"
We responded:
"Penny, thank you for the thoughtful words about our agency. I am glad that we were able to help you save. Please let us know if we can further assist with of your insurance needs. "
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Rachael

May 3, 2024

1  out of  5
rating by Rachael
"The office charged me a $10 late fee when their system didn’t run auto pay correctly. I’ve been with State Farm for about 12 years and was given this agent when my old agent passed away. Pretty disheartening that I have to pay $10 for their mistakes and they’re unwilling to refund or credit the account. Dont recommend this office at all and will be looking for a new agent."
We responded:
"Rachael, I am sorry to hear about your experience in my office. I will be reaching out to you to see what options we have to help you. I appreciate you letting me know so I can help. "
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Jac

March 21, 2024

5  out of  5
rating by Jac
"Staff is so kind and knowledgeable. They helped me save so much money, and have a lot of coverages and discounts a lot of insurance companies don’t have. They help me with making my payments over the phone and provide my documents to me immediately when I ask them for something. Very reliable office!"
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Alondra Sanchez

March 18, 2024

5  out of  5
rating by Alondra Sanchez
"I’ve had great experiences with this office. They’re very helpful and explain everything regarding my policies in a way I can understand. All my interactions with the team have been very positive and attentive to my needs. They accommodated all my policy requests and have been great to talk to when I have any questions."
We responded:
"Alondra, thank you for the amazing review! I am so happy we could help! "
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Terhesa Phillips

March 18, 2024

5  out of  5
rating by Terhesa Phillips
"I really like the agents here. Knowledgeable and nice!"
We responded:
"Terhesa, thank you for the kind review! "
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Ashley Romero

March 18, 2024

5  out of  5
rating by Ashley Romero
"This agency is super profession and takes great care of their customers."
We responded:
"Ashley, thank you for the great review! "
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Taryn Graf

March 18, 2024

5  out of  5
rating by Taryn Graf
"These guys went above and beyond to help me transfer my policies from a different state. Best agent Ive had. Highly recommend."
We responded:
"Taryn, thank you for the awesome review! We appreciate your feedback! "
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Efren Renales

March 16, 2024

1  out of  5
rating by Efren Renales
"Customer service and communication needs improvement. I’ve been searching for an auto insurance carrier for a bit which is hard and exhausting enough, but also having to leave our current carrier who I’ve had for over 15 years. Well, I put in for a quote online and State Farm was the most competitive quote with good reviews. So I send to the agent and get this team’s response for follow up. The rep who emailed me apparently provided her personal cell and not the company number. So I contact and I get an answer that was not what one would expect from a company rep. I proceed to tell her that I’m responding back to her email for insurance and I want to proceed with finalizing. She seemed a bit confused and later realized she inadvertently gave her cell number. I was then told that she would pull up the emails and contact me via the company line, only to be left hanging with no phone call, email, and no insurance. If this is the level of care and lack of courtesy and communication I should expect to receive while trying to switch insurance carriers, I don’t want to see how they would help handling claims or other needs.While I’m still pursuing State Farm, I will be reaching out to other agents."